FAQs

Are your earrings lightweight?

Absolutely! They only weigh a few grams each so will not weigh down your ear lobes.

I have sensitive ears - can I wear your earrings?

At Blue Tango, unless otherwise stated in the product description, our earrings use the following findings:

✅ Stud tops use Titanium posts with a Silicone ear nut.

✅ Hoops and Hooks use Niobium wire.

Both of these metals are non reactive, inert metals and contain no alloys such as copper or nickel. They are suitable for even the most sensitive ears.

All Hook earrings can be easily converted to clip-on earrings; just leave a note at checkout.

Some Stud Top earrings can be converted to clip on earrings but please email me to discuss this prior to purchasing.

Do your earrings fade over time?

No - as long as you don't store them in direct sunlight they will be absolutely fine.

How do I care for my earrings?

We recommend:

- avoid wearing the earrings when applying perfume, deodorant and hairspray
- remove your earrings when showering or going into the pool/water
- avoid dropping your earrings as the small parts may break
- when not in use, store your earrings in a container to avoid scratches

With prolonged use, make-up may stain the earrings and dust may be found on their surface.

To clean your earrings, use a piece of moist soft fabric and wipe it gently to remove dirt and dust.

How long will it take to receive my order?

Unless specified on the product page; all physical items will be shipped within 3 business days of the purchase being made. 

Electronic items will be emailed within 1 business day of the purchase being made.

All physical items are shipped via NZ Post in the manner selected at checkout. For an indication of how long delivery will take please refer to the NZ Post website. As an indication; NZ Post states that Standard Deliveries will be made within 3 Business Days and Courier deliveries are the next business day.

Blue Tango takes no responsibility if NZ Post does not meet their stated delivery times.